www.pobble.com is a site operated by Pobble Education Ltd (we, us, our). We are a company registered in England and Wales with company number 07784707 whose registered office (and main trading office) is at 7 Chalcot Rd, London, NW1 8LH, United Kingdom.
2.3.1 licence of intellectual property to us (paragraph 9);
2.3.2 restrictions on use of the sites (paragraph 10);
2.3.3 purchases by teachers of subscriptions to allow the sharing of pupils’ work (paragraph 11);
2.3.4 purchases of goods, services and digital content (paragraph 12); and
2.3.5 content features and acceptable use (paragraph 13).
2.6 Please note that work on Pobble may be shared via social media platforms and by signing to Pobble you agree to such sharing.
3.1 Our sites are available to the public to browse generally, but we also provide the following specific services on Pobble which only apply to certain users:
3.1.1 Teacher Subscriptions: Our Teacher Subscriptions are paid for services which allow a teacher or a school (Teacher) to purchase a subscription for them and their class(es) to access certain features of Pobble, for example the ability to upload and share their pupils’ work via Pobble or create assessments.
3.1.2 Pupil Account: Where a teacher has purchased a Teacher Subscription, each pupil in their class (Pupil) will be able to register (at no cost to the Pupil) with Pobble to browse their uploaded work and other work shared by other Pupils. Pupils themselves will not publish their own work; this will be uploaded by Pupils and published by their Teacher.
3.1.3 Member Accounts: Whilst Pupils’ work may only be uploaded by their Teachers, we do permit all browsers of Pobble to register and view work shared via Pobble as well as sharing work on Pobble across social media platforms (Members).
5.1 At all times when using our sites, we recommend exercising caution, particularly when disclosing information about yourself or commenting on any of the sites.
5.2 Please never give out personal details when using our sites. If you are unsure about the operation of the sites or the conduct of other Users please contact us at firstname.lastname@example.org and notify your Teacher immediately (if applicable).
5.3 You acknowledge that we are not responsible and we are not liable for any online or offline interactions.
6.1 Teachers acknowledge that they are primarily responsible for providing consent from the applicable parent/guardian pursuant to paragraph 4 and will ensure that all information is accurate and correct in relation to obtaining such consent.
6.2 Teachers acknowledge that they are primarily responsible for uploading or publishing Pupils’ work on Pobble. Teachers hereby warrant and represent to exercise their discretion when uploading or publishing any such work to ensure that the Pupil is not harmed or detrimentally affected in any way by uploading such work.
6.3 If a Teacher has any concerns regarding the safety and well-being of any Pupil when using any of our sites please contact us immediately at email@example.com.
All Users acknowledge that our sites are used by children. Users agree to always put the interests, safety and well-being of the children on and using all of our sites above all else.
This section applies only to use of Pobble.
8.1 Users will be responsible for all activities which occur under your account on Pobble (your account). It is the responsibility of Members (in respect of their accounts) and Teachers (in respect of their accounts and their Pupils’ accounts) to keep such account(s) safe and secure. Please do not share the password to your account or any of your Pupils’ account(s) with anyone (other than the Pupil) and always ensure that you log-off when you are finished using Pobble and that devices which access Pobble are securely locked when not in your possession.
8.3 Users may only have a maximum of one account.
8.5 You must immediately notify us of any unauthorised use of your password or account or any other breach of security.
9.1 Any content uploaded to any of the sites, including (but not limited to) work, photographs, audio and video recordings and other materials produced by Pupils and uploaded to the site by Teachers, shall be referred to as Content.
9.2 In respect of any Content uploaded to any of the sites, each User hereby grants to Pobble Education Ltd a sole, perpetual, royalty-free, worldwide, sublicensable, transferable, unrestricted licence to use the Content for any purposes (including, but not limited to, commercial purposes). For the avoidance of doubt, the licence granted in this section permits both Pobble Education Ltd and the User to use the Content for the stated purposes. Furthermore, such licence shall continue beyond a User’s membership.
9.3 We are the owner or the licensee of all intellectual property rights in and to all of the sites, and in the material published on them. Those works are protected by copyright laws and treaties. All such rights are reserved to us and our licensors. As a User, you may download a single copy of the material for your own non-commercial, private viewing purposes only. No copying or distribution for any commercial or business use is permitted without our prior written consent.
9.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. In addition, you may not display the contents of any of the sites surrounded or framed or otherwise surrounded by material not originating from us without our consent.
9.5 Our status (and that of any identified contributors) as the authors of material on the sites must always be acknowledged.
10.1 You may use the sites only for lawful purposes. You may not use the sites:
10.1.1 in any way that breaches any applicable local, national or international law or regulation;
10.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
10.1.3 for the purpose of harming or attempting to harm minors in any way;
10.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below;
10.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
10.1.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
10.2 You also agree not to access without authority, interfere with, damage or disrupt:
10.2.1 any part of any of the sites;
10.2.2 any equipment or network on which the sites are stored;
10.2.3 any software used in the provision of the sites; or
10.2.4 any equipment or network or software owned or used by any third party.
This section only applies to use of Pobble by Teachers.
11.1 Teacher Subscriptions shall be paid for within Pobble. The price and specific terms of each Teacher Subscription shall be as set out on Pobble or as otherwise provided. Please follow the on-site instructions (or other instructions provided) upon signing-up as a Teacher to activate your Teacher Subscription. Prices which appear on Pobble are exclusive of VAT unless otherwise stated.
11.2 We may change the prices for Teacher Subscriptions from time-to-time by posting new prices on Pobble or by contacting Teachers directly. Any update to the price of Teacher Subscriptions shall not affect Teacher Subscriptions already purchased.
11.3 Teacher Subscriptions are annual (or as otherwise explicitly provided) and shall automatically renew unless we receive notice from you at least thirty (30) days prior the renewal of your Teacher Subscription. Notice should be sent to: firstname.lastname@example.org.
11.4 By purchasing a Teacher Subscription using a credit or debit card a Teacher warrants that they are the owner of the card (or have the permission of the school to use the card (if applicable)).
11.5 Purchases of Teacher Subscriptions shall appear on your bank or credit card statement as: Pobble Education Ltd.
11.6 Once a Teacher purchases a Teacher Subscription we will send an email confirming the purchase. The purchase of the Teacher Subscription shall only be finalised once our order confirmation has been sent.
11.7 Pobble uses a third party service which encrypts credit or debit card data whilst it is being transferred over the internet. This helps to prevent interception of the data by other people. We also use up to date encryption technologies to protect the security of payment details and log in information whilst we process orders.
11.8 Once a Teacher Subscription has been purchased you shall have fourteen (14) days from receipt of the order confirmation to cancel your Teacher Subscription and receive a full refund. If you wish to cancel your Teacher Subscription pursuant to this paragraph please contact us at: email@example.com.
11.10 All reimbursements shall be made to you within fourteen (14) days of your cancellation of the Teacher Subscription and using the same means of payment as you used for the initial transaction.
12.1 This section applies to you if you are a “consumer” as defined under the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013 and you pay for goods or services through any of the sites (Goods).
12.3 You may only purchase Goods from our sites if you are 18 years or older. If you are under 18 years old you must have permission from your parent or guardian in order to purchase Goods.
12.4 This section applies to your purchase of goods, services and digital content (Goods) from the sites.
12.5 Goods which you select for purchase will automatically be placed in your shopping “bag”. To remove an item from your bag, simply click on the “remove” button next to the item as it appears in your bag.
12.6 You will be asked to provide certain information to allow us to process your order for Goods (including your selected payment method and card details).
12.7 You will receive an order confirmation on screen and/or by email (provided that you have provided us with a valid email address) acknowledging that we have received your order for Goods. Your order represents an offer to us to purchase an item which is accepted by us only when we send you an email confirming that your product has been dispatched (an Order Confirmation).
12.8 We may reject your order for any reason prior to our acceptance of it. If we reject your order after payment has already been taken, we will immediately provide you with a refund.
12.9 The images of the Goods on our sites are for illustrative purposes only. Although we have made every effort to display the Goods accurately, we cannot guarantee that the Goods will match the image displayed on your device accurately. Your Goods may vary slightly from those images.
12.10 All Goods shown on our sites are subject to availability. We will inform you by e-mail as soon as possible if the Goods you have ordered are not available and we will not process your order if made.
12.11 This paragraph 12.11 applies to physical goods (Physical Goods) you purchase from the sites.
12.11.1 You may cancel a purchase of Physical Goods any time within fourteen (14) days beginning on the day after you receive the Physical Goods by: (i) writing to us at 7 Chalcot Rd, London, NW1 8LH; or (ii) emailing us at firstname.lastname@example.org.
12.11.2 Please return the Physical Goods to us immediately in the same condition you received them (at your own cost and risk). We will provide you with a refund within fourteen (14) days of our receipt of the returned Physical Goods. If the Physical Goods are damaged or we reasonably believe that you have used the Physical Goods beyond inspecting them we may deduct an amount from any refund due to you for your use of the Physical Goods up to the total price you paid for the Physical Goods.
12.11.3 This right to cancel does not apply to Digital Content (see paragraph 12.12 below).
12.11.4 Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no date is specified, then within thirty (30) days of the Order Confirmation.
12.11.5 Physical Goods purchased will be at your risk from the time of delivery to you or a person nominated by you to receive the Physical Goods on your behalf.
12.12 This paragraph 12.12 applies to digital content (Digital Content) you purchase from the sites.
12.12.2 We are not able to cancel the supply of, refund payment for or otherwise replace, exchange or modify a purchase of Digital Content once we have accepted your order.
12.12.3 Once your order has been accepted you will receive an email from us containing instructions as to how to access your Digital Content.
12.13 This paragraph 12.13 applies to services purchased (Services) you purchase from the sites.
12.13.2 You may cancel a purchase of Services any time within fourteen (14) days beginning on the day after you receive the Order Confirmation by: (i) writing to us at 7 Chalcot Rd, London, NW1 8LH; or (ii) emailing us at email@example.com, provided that the Services have not been fully provided prior to you notifying us of your desire to cancel the Services.
Prices and Payment
12.14 Unless otherwise stated on the site from which you are purchasing, we accept credit and debit cards for payment. Prices which appear on the sites are exclusive of VAT unless otherwise stated. We may change the prices for Goods at any time by posting new prices on the relevant site, but changes will not affect orders for which we have already sent you an Order Confirmation.
12.15 Prices exclude delivery charges. Delivery charges applicable to your order will be calculated and displayed on screen prior to your payment details being taken. There are no delivery charges for Digital Content or Services.
12.16 Delivery charges shall be refunded when you cancel your order of Goods within the fourteen (14) day cancellation period pursuant to paragraphs 12.11, 12.12 and 12.13.
12.17 It is always possible that, despite our best efforts, some of the Goods listed on our sites may be incorrectly priced. We will usually verify prices as part of our dispatch procedure so that, where Goods’ correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a Goods’ correct price is higher than the price stated on the relevant site, we will usually, at our discretion, either contact you for instructions before dispatching the Goods, or reject your order and notify you of such rejection. We are under no obligation to provide the Goods to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and could have reasonably been recognised as an error by you.
12.18 By paying using your credit or debit card you confirm that the card is yours and that there are sufficient funds or credit available to cover the charges. The purchase will appear on your credit card or bank statement as Pobble Education Ltd.
12.19 Billing to your credit or debit card will take place prior to or at the time of dispatch in relation to physical production or at the time of your purchase or slightly afterwards for Digital Content.
12.20 Our site uses a third party service which encrypts your credit or debit card data whilst it is being transferred over the internet. This helps to prevent interception of the data by other people. We also use up to date encryption technologies to protect the security of your payment details and log in information whilst we process your order.
12.21 Ownership of the Physical Goods and Digital Content shall pass to you once we have received payment in full.
12.22 Unfortunately we do not deliver Goods outside of the UK.
12.23 If our supply of any Goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel the order and receive a refund for any Goods you have paid for but not received.
12.24 In addition to your rights to cancel Goods as set out above, you may be able to return Goods or have Goods replaced or repaired which are faulty or which do not perform as described on the relevant site provided that you notify us prior to the expiry of the Goods’ typical life-expectancy. Please contact us at firstname.lastname@example.org if your Goods are faulty
13.1 Whenever you make use of a feature that allows you to upload material to any of the sites, or to make contact with other Users (including by posting comments), you must comply with this paragraph. You undertake that any such contribution complies with those standards.
13.2 All of our sites offer opportunities for Users to upload Content, including (but not limited to) the opportunity on Pobble for Teachers to upload and publish Pupils’ Content, and for Teachers, Pupils and Members to select a username and transmit comments in connection with Content (Content Features).
13.3 We will do our best to assess any possible risks for Users from third parties when they use any Content Features provided on any of the sites and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Content Features we provide on any of the sites, and we expressly exclude our liability for any loss or damage arising from the use of any Content Features by a User in contravention of our content standards, whether the service is moderated or not.
13.4 You must use Content Features in a responsible manner, and are solely responsible for any content you transmit. You must not transmit any content in connection with any Content Feature that:
13.4.1 imposes an unreasonable or disproportionately large load on any of the sites’ infrastructures, or otherwise adversely affects, restricts or inhibits any other User from using and enjoying any of the sites;
13.4.2 is threatening, abusive, libellous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent;
13.4.3 promotes violence;
13.4.4 promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
13.4.5 constitutes or encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law;
13.4.6 violates, plagiarises or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right;
13.4.7 breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
13.4.8 contains any information, software or other material of a commercial nature;
13.4.9 contains advertising, promotions or commercial solicitations of any kind;
13.4.10 will be likely to harass, upset, embarrass, alarm or annoy any other person;
13.4.11 constitutes or contains false or misleading indications of origin or statements of fact;
13.4.12 is used to impersonate any person, or to misrepresent your identity or affiliation with any person (including giving the impression that such content emanates from us);
13.4.13 contains material irrelevant to the subject matter of the Content Feature; or
13.4.14 contains any virus, Trojan horse, worm, time bomb, cancelbot or other similar harmful programming routine,
(the provisions set out above in 13.4 being the acceptable use policy).
13.5 We will determine, in our discretion, whether there has been a breach of our acceptable use policy through your use of the sites. When a breach of our acceptable use policy has occurred, we may take such action as we deem appropriate (including but not limited to editing or deleting any content or username transmitted by you).
13.6 Failure to comply with this acceptable use policy constitutes a material breach of the use of our sites, and may result in our taking all or any of the following actions:
13.6.1 immediate, temporary or permanent withdrawal of your right to any or all of the sites;
13.6.2 suspension or deletion of your account;
13.6.3 immediate, temporary or permanent removal of any posting or material uploaded by you to any or all of the sites;
13.6.4 issue of a warning to you;
13.6.5 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
13.6.6 further legal action against you; and
13.6.7 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
13.7 We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
13.8 We have the right at our discretion to make available any content (including Content) posted on any of the sites, in each case indefinitely. However, we are not obliged to make available or otherwise exploit any such content (including Content). We are not responsible for any loss, theft, rights infringement or damage of any kind to or associated with any such content and you take sole responsibility for any such content that you provide to us.
13.9 Content which is submitted to our site may be accessed by the public generally and may be shared on social media platforms. By signing up to our site you agree to such access and sharing.
While we take every care to ensure that the information on all of the sites is accurate and complete, some of it is supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the internet, errors interruptions and delays may occur in the service at any time. Accordingly, the sites are provided “as is” without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.
Where the sites contain links to other services and resources provided by third parties we have no control over the contents of those services or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
From time to time, we (or selected third parties) may include votes, competitions, promotions or other offers on the sites. Each such offer shall be subject to its own express terms and may not be available in all jurisdictions.
Standard network charges apply to your access to the sites via mobile. You may incur additional charges from your network operator according to your contract.
You agree to indemnify us and our affiliates and our respective directors, officers, employees and agents, as well as their licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:
19.1 any misrepresentation, act or omission made by you in connection with your use of the any of the sites;
19.3 claims brought by third parties arising from or related to your access or use of any of the sites including without limitation the Content Features or other information made available by you to the sites.
20.1 In respect of all aspects of the sites (and any activities undertaken as a result of their use) we and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including, without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including, without limitation, negligence), contract or otherwise) in connection with the sites in any way (including the Content Features) or in connection with the use, inability to use or the results of use of the sites, any websites linked to the sites or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the sites or your downloading of any material from the sites or any websites linked to the sites.
20.2 If you choose to post your location, your intended location or any other such personal information via the Content Features or by any other method on any of the sites you accept that this is entirely at your own risk and we are not responsible for any loss or harm which occurs as a result of your sharing any information about your location or intended location.
20.3.1 for death or personal injury caused by our negligence;
20.3.2 for fraud or fraudulent misrepresentation; or
20.3.3 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
22.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to any of the sites.
If you have any concerns about material which appears on the site, please contact us by email at email@example.com.
Pobble Education Ltd (we, us, our) is committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Pobble Education Ltd of Utopia Village, 7 Chalcot Road, London, NW1 8LH. We are registered with the Information Commissioner’s Office with registration number: ZA144557.
Our nominated representative for the purpose of the Act is Tom Garbutt (firstname.lastname@example.org).
1.1 The information we collect about you will depend on the services which you receive through our site. We may collect and process the following personal data about you:
1.1.1 Information that you provide by filling in forms on our site. This includes information provided at the time of becoming a member of our site, registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion we sponsor and/or when you report a problem with our site. This information may include your name, contact details, location and school
1.1.2 Information that you provide when communicating with us through our site.
1.1.3 If you contact us, we may keep a record of that correspondence.
1.1.4 Information that you provide when completing surveys on our site (which we may ask you to complete and we use for research purposes although you do not have to respond to them).
1.1.5 Details of transactions you carry out through our site and of the fulfilment of your orders.
1.1.6 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
1.2 In respect of pupil’s using our site, the personal data that we collect will be only such personal data as is absolutely necessary to provide services which the children (via their parents or guardian) and their teachers have requested. This personal data will include:
1.2.2 Name of School
1.2.3 Date of Birth
1.2.4 School Year
1.2.5 Assessment data
1.2.6 Name and email address of parents and teachers
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
4.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. If your personal data is transferred outside of the EEA we will ensure that adequate safeguards are put in place to ensure that your personal data is processed to the same standards as if it were processed within the EEA.
4.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.1 We use information held about you in the following ways:
5.1.1 verify your identity and your school;
5.1.2 provide you with personalised visits to our site;
5.1.3 provide you with our services which you have signed up for (including additional services added by us from time-to-time);
5.1.4 identify you so you can log-in to our site;
5.1.5 share your personal information with other our partners (detailed below);
5.1.6 recommend goods, services or promotions which may be of interest to you (except where you have requested otherwise);
5.1.7 develop our offers and the layout of our site to ensure that our services are as useful and enjoyable as possible;
5.1.8 contact you; and
5.1.9 send out email alerts you may have signed up for to ensure that content from our site is presented in the most effective manner for you and for your computer.
5.2 In relation to children and pupils, we may include your first name, age and primary school by your work published on the site. We will notify parents or guardians of children/pupils of this when obtaining consent for all such processing.
6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
6.2 We may disclose your personal information to third parties:
6.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
6.2.2 if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
6.2.5 where we reasonably believe that you are or may be in breach of any of the laws of England and Wales (for example, because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, e-mail/internet provider or law enforcement agencies about the content and your behaviour.
7.1 You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
7.2 You also have other rights under the Act. If you would like to contact us about our processing of your personal data or to enforce your rights you may do so by emailing us at: firstname.lastname@example.org.
7.3 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8.1 We are committed to providing special protection for the privacy of children who may visit our site. We encourage parents and legal guardians to spend time online with their children and become familiar with the features of our site.
8.2 We do not knowingly solicit, collect, use or retain any personal information for any purpose whatsoever from users of our site who are aged 13 or under without first obtaining the written consent of that persons parent(s) or legal guardian(s).
8.3 We recommend that persons who are aged 13 or under consult with the parents before sending any information about themselves over the internet.
8.4 If a parent or legal guardian becomes aware that their child or children has provided us with any personal information without their written consent we invite you to notify us so that we may delete this information from our site and our records and discontinue any related services or features. We appreciate your co-operation in assisting us to provide a safe and enjoyable online experience for your children.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.